Nazarin motsin rai: Shin injuna za su iya fahimtar yadda muke ji?

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  Quantumrun Haskaka
• Oktoba 10, 2023

Takaitacciyar fahimta

Nazarin motsin rai yana amfani da hankali na wucin gadi don auna motsin ɗan adam daga magana, rubutu, da alamun zahiri. Fasaha da farko tana mai da hankali kan sabis na abokin ciniki da sarrafa alama ta hanyar daidaita martanin chatbot a cikin ainihin lokaci. Wani aikace-aikacen da ke da cece-kuce shine a cikin daukar ma'aikata, inda ake nazarin harshen jiki da murya don yanke shawarar daukar aiki. Duk da yuwuwarta, fasahar ta sami suka saboda rashin tushen kimiyya da yuwuwar abubuwan sirri. Abubuwan da ke haifar da sun haɗa da ingantaccen hulɗar abokan ciniki, amma har ma da yiwuwar ƙarin ƙararraki da damuwa na ɗabi'a.

Mahallin nazarin motsin rai

Binciken motsin rai, wanda kuma aka sani da nazarin jin daɗi, yana ba da damar basirar wucin gadi (AI) don fahimtar yadda mai amfani ke ji ta hanyar nazarin maganganunsu da tsarin jumla. Wannan fasalin yana ba da damar chatbots don tantance halayen masu amfani, ra'ayoyin, da motsin zuciyar su game da kasuwanci, samfura, ayyuka, ko wasu batutuwa. Babban fasahar da ke ba da ikon nazarin motsin rai shine fahimtar harshe na halitta (NLU).

NLU tana nufin lokacin da software ta kwamfuta ta fahimci shigarwa a cikin nau'in jimloli ta hanyar rubutu ko magana. Tare da wannan damar, kwamfutoci za su iya fahimtar umarni ba tare da ƙayyadaddun tsarin aiki wanda galibi ke siffanta harsunan kwamfuta ba. Hakanan, NLU yana ba da damar injuna don sadarwa tare da mutane ta amfani da harshe na halitta. Wannan samfurin yana ƙirƙirar bots waɗanda zasu iya hulɗa da mutane ba tare da kulawa ba. 

Ana amfani da ma'auni na Acoustic a cikin hanyoyin bincike na motsin rai na ci gaba. Suna lura da adadin abin da wani ke magana, da tashin hankali a cikin muryarsu, da canje-canje zuwa alamun damuwa yayin zance. Babban fa'idar nazarin motsin rai shine cewa baya buƙatar bayanai masu yawa don aiwatarwa da tsara tattaunawar taɗi don halayen masu amfani idan aka kwatanta da sauran hanyoyin. Wani samfurin da ake kira Tsarin Harshen Halitta (NLP) ana amfani dashi don auna ƙarfin motsin rai, yana ba da ƙididdiga na ƙididdigewa don gano abubuwan jin daɗi.

Tasiri mai rudani

Yawancin samfuran suna amfani da nazarin tunani a cikin tallafin abokin ciniki da gudanarwa. Bots suna bincika sakonnin kafofin watsa labarun da ambaton alamar akan layi don auna ci gaba da jin daɗin samfuransa da ayyukan sa. An horar da wasu masu taɗi don amsa koke-koke ko kai tsaye ga masu amfani da su zuwa ga wakilan ɗan adam don magance matsalolinsu. Binciken motsin rai yana ba wa chatbots damar yin hulɗa tare da masu amfani da kansu ta hanyar daidaitawa a cikin ainihin lokaci da yanke shawara dangane da yanayin mai amfani. 

Wani amfani da nazarin motsin rai shine a cikin daukar ma'aikata, wanda ke da rikici. An yi aiki da farko a Amurka da Koriya ta Kudu, software ɗin tana nazarin waɗanda aka yi hira da su ta hanyar harshen jikinsu da motsin fuska ba tare da saninsu ba. Ɗayan kamfani da ya sami suka da yawa game da fasahar daukar ma'aikata ta AI shine HireVue na Amurka. Kamfanin yana amfani da algorithms koyan na'ura don gano motsin idon mutum, abin da suke sawa, da cikakkun bayanan murya don bayanin ɗan takarar.

A cikin 2020, Cibiyar Bayanin Sirri ta Lantarki (EPIC), ƙungiyar bincike da ke mai da hankali kan lamuran sirri, ta shigar da ƙara zuwa Hukumar Kasuwancin Tarayya ta Tarayya akan HireVue, tana mai bayyana cewa ayyukanta ba sa haɓaka daidaito da bayyana gaskiya. Duk da haka, kamfanoni da yawa har yanzu suna dogara da fasaha don buƙatun daukar ma'aikata. Bisa lafazin Financial Times, AI software na daukar ma'aikata ya ceci Unilever na awoyi 50,000 na aikin hayar a cikin 2019. 

Buga labarai Spiked da ake kira nazarin motsin rai "fasaha na dystopian" wanda aka saita don darajar dala biliyan 25 nan da 2023. Masu suka sun nace cewa babu kimiyya a bayan fahimtar motsin rai. Fasahar ta yi watsi da rikitattun fahimtar mutum kuma a maimakon haka ta dogara da alamu na zahiri. Musamman, fasahar gane fuska ba ta la'akari da yanayin al'adu da kuma hanyoyi da yawa da mutane za su iya rufe ainihin tunanin su ta hanyar yin kamar suna farin ciki ko jin dadi.

Abubuwan da ke tattare da nazarin motsin rai

Faɗin tasirin nazarin motsin rai na iya haɗawa da: 

• Manyan kamfanoni suna amfani da software na nazarin motsin rai don saka idanu kan ma'aikata da kuma yanke shawarar daukar aiki cikin sauri. Koyaya, ana iya samun wannan da ƙarin ƙararraki da ƙararraki.
• Chatbots waɗanda ke ba da amsoshi daban-daban da zaɓuɓɓuka dangane da tunaninsu. Koyaya, wannan na iya haifar da rashin tantance yanayin abokin ciniki, yana haifar da ƙarin rashin gamsuwa da abokan ciniki.
• Ƙarin kamfanonin fasaha da ke saka hannun jari a software na gane motsin rai da za a iya amfani da su a wuraren jama'a, ciki har da kantin sayar da kayayyaki.
• Mataimaka na zahiri waɗanda za su iya ba da shawarar fina-finai, kiɗa, da gidajen abinci dangane da jin daɗin masu amfani da su.
• Ƙungiyoyin kare hakkin jama'a suna shigar da ƙararraki a kan masu haɓaka fasahar tantance fuska don cin zarafin sirri.

Tambayoyi don yin tsokaci akai

• Yaya daidai kuke tsammanin kayan aikin nazarin motsin rai zasu iya zama?
• Menene sauran ƙalubalen na'urorin koyarwa don fahimtar motsin zuciyar ɗan adam?