Kusanthula kwamalingaliro: Kodi makina angamvetsetse momwe timamvera?

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• Dzina la wolemba

  Quantumrun Foresight
• October 10, 2023

Chidule cha chidziwitso

Ma analytics amalingaliro amagwiritsa ntchito luntha lochita kupanga kuyeza momwe munthu akumvera kuchokera ku zolankhula, mawu, ndi mawonekedwe athupi. Ukadaulo umayang'ana kwambiri ntchito zamakasitomala komanso kasamalidwe kamtundu posintha mayankho a chatbot munthawi yeniyeni. Ntchito inanso yotsutsana ndi yolembera anthu ntchito, pomwe chilankhulo ndi mawu amawunikidwa kuti apange zisankho. Ngakhale zili ndi kuthekera, ukadaulo wadzetsa kutsutsidwa chifukwa chosowa maziko asayansi komanso zovuta zachinsinsi. Zotsatira zake zimaphatikizapo kuyanjana kwamakasitomala, komanso kuthekera kwa milandu yambiri komanso nkhawa zamakhalidwe.

Emotion analytics nkhani

Emotion analytics, yomwe imadziwikanso kuti kusanthula kwamalingaliro, imalola luntha lochita kupanga (AI) kuti limvetsetse momwe wogwiritsa ntchito amamvera posanthula malankhulidwe awo ndi kapangidwe ka ziganizo. Izi zimathandiza ma chatbots kudziwa malingaliro, malingaliro, ndi malingaliro a ogula pamakampani, malonda, ntchito, kapena nkhani zina. Ukadaulo waukulu womwe umathandizira kusanthula kwamalingaliro ndikumvetsetsa chilankhulo chachilengedwe (NLU).

NLU imatanthawuza pamene mapulogalamu apakompyuta amamvetsetsa zolowa mumtundu wa ziganizo kudzera m'mawu kapena mawu. Ndi lusoli, makompyuta amatha kumvetsetsa malamulo opanda mawu okhazikika omwe nthawi zambiri amadziwika ndi zilankhulo zamakompyuta. Komanso, NLU imalola makina kuti azilumikizananso ndi anthu pogwiritsa ntchito chilankhulo chachilengedwe. Chitsanzochi chimapanga ma bots omwe amatha kuyanjana ndi anthu popanda kuyang'aniridwa. 

Miyezo yamayimbidwe imagwiritsidwa ntchito muzowunikira zapamwamba zamalingaliro. Amaona mmene munthu amalankhulira, kugundana kwa mawu awo, ndiponso kusintha kwa zizindikiro za kupanikizika pokambirana. Phindu lalikulu la kusanthula kwamalingaliro ndikuti sikufuna zambiri kuti muthe kukonza ndikusintha zokambirana zachatbot kuti zigwirizane ndi zomwe ogwiritsa ntchito azichita poyerekeza ndi njira zina. Mtundu wina wotchedwa Natural Language Processing (NLP) umagwiritsidwa ntchito kuyeza kukula kwa malingaliro, kupereka ziwerengero zamalingaliro omwe azindikiridwa.

Zosokoneza

Mitundu yambiri imagwiritsa ntchito kusanthula kwamalingaliro pothandizira makasitomala ndi kasamalidwe. Mabots amasanthula zolemba zapa TV ndi kutchula za mtunduwo pa intaneti kuti awone momwe akumvera pazamalonda ndi ntchito zake. Ma ma chatbot ena amaphunzitsidwa kuyankha nthawi yomweyo madandaulo kapena kuwatsogolera ogwiritsa ntchito kuti athetse nkhawa zawo. Kusanthula kwamalingaliro kumalola ma chatbots kuti azilumikizana ndi ogwiritsa ntchito payekhapayekha posintha munthawi yeniyeni ndikupanga zisankho motengera momwe amamvera. 

Kugwiritsiridwa ntchito kwina kwa ma analytics okhudzidwa ndikulembera anthu, zomwe zimatsutsana. Amagwiritsidwa ntchito makamaka ku US ndi South Korea, pulogalamuyo imasanthula anthu omwe amafunsidwa mafunso kudzera m'mawonekedwe a thupi lawo ndi kayendedwe ka nkhope popanda kudziwa. Kampani imodzi yomwe yadzudzulidwa kwambiri paukadaulo wolembera anthu woyendetsedwa ndi AI ndi HireVue yaku US. Kampaniyo imagwiritsa ntchito makina ophunzirira makina kuti adziwe mayendedwe a maso a munthu, zomwe wavala, komanso mawu ofotokozera munthu amene akufunafunayo.

Mu 2020, Electronic Privacy Information Center (EPIC), bungwe lofufuza lomwe limayang'ana kwambiri zachinsinsi, lidapereka madandaulo ku Federal Trade of Commission motsutsana ndi HireVue, ponena kuti machitidwe ake samalimbikitsa kufanana komanso kuwonekera. Komabe, makampani angapo amadalirabe ukadaulo pazosowa zawo zolembera anthu. Malinga ndi Financial Times, pulogalamu ya AI yolembera anthu ntchito inapulumutsa Unilever maola 50,000 olembedwa ntchito mu 2019. 

Nkhani yofalitsidwa ndi Spiked idatcha emotion analytics "ukadaulo wa dystopian" womwe uyenera kukhala wokwanira $25 biliyoni USD pofika 2023. Otsutsa amaumirira kuti palibe sayansi yomwe imapangitsa kuzindikira malingaliro. Tekinolojeyi imanyalanyaza zovuta za chidziwitso cha anthu ndipo m'malo mwake zimadalira zongopeka chabe. Makamaka, luso lozindikira nkhope siliganizira za chikhalidwe komanso njira zambiri zomwe anthu angabise malingaliro awo enieni poyesa kukhala osangalala kapena okondwa.

Zotsatira za kusanthula kwamalingaliro

Zotsatira zazikulu za kusanthula kwamalingaliro zingaphatikizepo: 

• Makampani akuluakulu omwe amagwiritsa ntchito pulogalamu yowunikira anthu kuti aziyang'anira ogwira ntchito komanso kusankha zochita mwachangu. Komabe, izi zitha kukumana ndi milandu yambiri komanso madandaulo.
• Ma Chatbots omwe amapereka mayankho osiyanasiyana ndi zosankha kutengera momwe amaganizira. Komabe, izi zitha kupangitsa kuti makasitomala asadziwike molakwika, zomwe zimapangitsa kuti makasitomala asakhutire.
• Makampani aukadaulo ochulukirapo omwe amaika ndalama mu mapulogalamu ozindikira malingaliro omwe angagwiritsidwe ntchito m'malo opezeka anthu ambiri, kuphatikiza masitolo ogulitsa.
• Zothandizira zenizeni zomwe zingapangire makanema, nyimbo, ndi malo odyera kutengera momwe amamvera.
• Magulu omenyera ufulu wachibadwidwe amasumira madandaulo kwa opanga luso lozindikira nkhope chifukwa chophwanya zinsinsi.

Mafunso oti muyankhepo

• Kodi mukuganiza kuti zida zowunikira malingaliro zitha kukhala zolondola bwanji?
• Ndi zovuta zina zotani za makina ophunzitsira kuti amvetsetse momwe anthu akumvera?