Izinhlelo zokusebenza zezempilo yengqondo: Ukwelapha ku-inthanethi ngobuchwepheshe bedijithali

• About the Author:
• Igama lomlobi

  I-Quantumrun Foresight
• Kwangathi 2, 2022

Isifinyezo sokuqonda

Ukwenyuka kwezicelo zezempilo yengqondo kuguqula indlela yokwelapha okufinyelelwa ngayo, kunikeze izindlela ezintsha zokunakekelwa, ikakhulukazi kulabo abavinjwe ukukhubazeka ngokomzimba, ukukwazi ukuthengeka, noma izindawo ezikude. Lo mkhuba unezinselele, njengoba ukukhathazeka mayelana nokuvikeleka kwedatha nokusebenza kokwelashwa okubonakalayo uma kuqhathaniswa nezindlela zendabuko kusaqhubeka. Imithelela yesikhathi eside ihlanganisa izinguquko emathubeni emisebenzi ochwepheshe bezengqondo, amashifu ekukhethweni kokwelashwa kwesiguli, kanye nemithetho emisha kahulumeni.

Umongo wohlelo lokusebenza lwezempilo yengqondo

Izicelo ze-smartphone yezempilo yengqondo zihlose ukuhlinzeka ngokwelashwa kulabo okungenzeka bangakwazi ukufinyelela lezi zinsizakalo noma bavinjwe ukwenza kanjalo, ngenxa yokukhubazeka ngokomzimba kanye nemikhawulo yokukwazi ukuzikhokhela. Kodwa-ke, ukusebenza kahle kwezicelo zezempilo yengqondo uma kuqhathaniswa nokwelapha ubuso nobuso kusaphikiswana ngakho phakathi kochwepheshe abangaphakathi kwemikhakha yezengqondo nezokwelapha. 

Phakathi nezinyanga zokuqala zobhubhane lwe-COVID-19, izicelo zezempilo yengqondo zalandwa izikhathi eziyizigidi ezingama-593, iningi lalezi zinhlelo zempilo yengqondo zinendawo eyodwa okugxilwe kuyo. Isibonelo, uhlelo lokusebenza, iMolehill Mountain, lugxile ekwelashweni kokudangala nokukhathazeka. Enye i-Headspace, eqeqesha abasebenzisi ukuthi bazijwayeze ukucabangela nokuzindla. Ezinye izinhlelo zokusebenza zixhuma abasebenzisi nabelaphi abanelayisensi ukuze baqhube izikhathi zokwelapha eziku-inthanethi, njenge-Mindgram. Izinhlelo zokusebenza zempilo yengqondo nempilo enhle zinganikeza izinhlobo ezahlukene zokwesekwa, kusukela ekugawulweni kwezimpawu eziphawuliwe kuya ekutholeni ukuxilongwa okuvela kuchwepheshe wezokwelapha oqeqeshiwe. 

Abathuthukisi bohlelo lokusebenza nochwepheshe bezokunakekelwa kwempilo bangaqapha ukusebenza kahle kohlelo lokusebenza ngokuhlanganisa izilinganiso zabasebenzisi kanye nempendulo. Kodwa-ke, amasistimu amanje okulinganisa isicelo awasebenzi ekuqinisekiseni ikhwalithi yezinhlelo zokusebenza ezihlobene nesihloko esiyinkimbinkimbi njengokwelashwa kwengqondo. Ngenxa yalokho, i-American Psychiatric Association (APA) ithuthukisa isistimu yokulinganisa yesicelo efuna ukusebenza njengomhlahlandlela ophelele wabasebenzisi abazoba bezicelo zezempilo yengqondo. Isistimu yokulinganisa kulindeleke ukuthi ihlole izici ezifana nokusebenza kahle, ukuphepha, nokuba usizo. Ngaphezu kwalokho, uhlelo lokulinganisa lohlelo lokusebenza lungase luqondise abathuthukisi bohlelo lokusebenza lapho besebenza ezinhlelweni ezintsha zempilo yengqondo. 

Umthelela ophazamisayo

Ngokuhamba kwesikhathi, lezi zinhlelo zokusebenza zezempilo yengqondo zinganikeza inketho efinyeleleka kakhudlwana kulabo abathola ukwelashwa kwendabuko kuyinselele ukufinyelela. Ukwanda kokungaziwa nokunethezeka okunikezwa yilezi zinkundla kuvumela abasebenzisi ukuthi bathole ukwelashwa ngejubane labo, okukwenza kube ukukhetha okukhangayo kwabaningi. Ikakhulukazi kulabo abasezindaweni ezikude noma zasemakhaya, lezi zinhlelo zokusebenza zingasebenza njengomthombo wosizo lapho ngaphambilini belungekho.

Kodwa-ke, ukushintshela ezinsizeni zezempilo yengqondo ezidijithali kunezinselelo zakho. Ukukhathazeka mayelana nokugetshengwa nokuphulwa kwedatha kungase kuthene amandla iziguli eziningi ekuhloleni ukuthi kungenzeka yini izinsizakalo zezempilo yengqondo eziku-inthanethi. Ucwaningo lwango-2019 olwenziwa yi-BMJ oluveza ukuthi inombolo ebalulekile yezinhlelo zokusebenza zezempilo ezabiwe ngedatha yomsebenzisi nabamukeli bezinkampani zangaphandle ligcizelela isidingo sezinyathelo zokuphepha eziqinile. Ohulumeni nezinhlaka ezilawulayo kungase kudingeke basebenzise futhi basebenzise imithetho ukuze kuqinisekiswe ubumfihlo nokuphepha kolwazi lwabasebenzisi, kuyilapho izinkampani kungase kudingeke ukuthi zitshale kuzivumelwano zokuphepha ezithuthukisiwe.

Ngaphezu kwezinzuzo zomuntu ngamunye kanye nokukhathazeka ngokuvikeleka, ukuthambekela kwezicelo zezempilo yengqondo kuvula izindlela ezintsha zocwaningo nokusebenzisana. Abacwaningi nabathuthukisi bohlelo lokusebenza bangasebenza ndawonye ukuze bafunde ukusebenza kahle kwalezi zinkundla uma kuqhathaniswa nokusebenzisana okuvamile kobuso nobuso. Lokhu kubambisana kungaholela ekwakhiweni kwezinhlelo zokwelashwa ezisebenza kahle kakhulu neziqondene nomuntu uqobo. Izikhungo zemfundo zingase futhi zihlole izindlela zokuhlanganisa lezi zicelo ezinhlelweni zezifundo zempilo yengqondo, zinikeze abafundi ulwazi olunolwazi nokuqonda lo mkhakha osafufusa wokunakekelwa kwezempilo yengqondo.

Imithelela yezicelo zokunakekelwa kwempilo yengqondo 

Imithelela ebanzi yezicelo zempilo yengqondo ingabandakanya: 

• Imisebenzi eyengeziwe etholakalayo yochwepheshe bezengqondo ezinkampanini zobuchwepheshe ezisebenza njengabaluleki nokunakekelwa kwangaphakathi, ikakhulukazi njengoba amabhizinisi amaningi egxila ekuthuthukiseni izinsizakalo zabo zezempilo futhi athathela phezulu impilo yengqondo yabasebenzi.
• Ukukhiqiza okuthuthukisiwe kwesiguli kanye nokuzethemba esikalini sabantu, njengoba ukuhlinzekwa kwansuku zonke kokungenelela okunikezwa yizinhlelo ezithile zempilo yengqondo kusiza iziguli ngezimpawu zazo zokukhathazeka zansuku zonke.
• Izazi zezengqondo zendabuko, zomuntu siqu zithola imibuzo embalwa yesiguli njengoba abantu abaningi bekhetha ukusebenzisa izicelo zempilo yengqondo ngenxa yezindleko eziphansi, ubumfihlo, kanye nokunethezeka.
• Uhulumeni usungula imithetho emisha yokuqinisekisa ukusetshenziswa okufanele kwedatha yesiguli ezinhlelweni zempilo yengqondo, okuholela ekuthuthukisweni kokwethenjwa kwabathengi kanye nezinqubo ezijwayelekile embonini yonkana.
• Ushintsho kukharikhulamu yezemfundo yochwepheshe bezempilo yengqondo ukuze kufakwe ukuqeqeshwa ezinkundleni zokwelapha zedijithali, okuholela esizukulwaneni esisha sabelaphi abanekhono kukho kokubili ukunakekelwa kwendabuko nokubonakalayo.
• Ukwanda okungaba khona kokungafani kwezempilo njengoba labo abangenakho ukufinyelela kubuchwepheshe noma i-inthanethi bangase bazithole bengabandakanyi kulezi zindlela ezintsha zokunakekelwa kwezempilo yengqondo, okuholela ekwendeni kwegebe ekufinyeleleni ukwelashwa kwezempilo yengqondo.
• Ukwakhiwa kwamamodeli ebhizinisi amasha embonini yezokunakekelwa kwempilo okugxile ezinsizakalweni zezempilo yengqondo ezisekelwe ekubhaliseni, okuholela ekunakekelweni okuthengekayo nokufinyelelekayo kohlu olubanzi lwabathengi.
• Ukwehla okungaba khona kuzo zonke izindleko zokunakekelwa kwezempilo yengqondo njengoba izinkundla ezibonakalayo zinciphisa izindleko eziphezulu, okuholela ekongeni okungahle kudluliselwe kubathengi futhi okungenzeka kube nomthelela kuzinqubomgomo zomshwalense.
• Ukugxila okukhulisiwe ekusebenzisaneni kwezinhlanga ezahlukene phakathi konjiniyela bezobuchwepheshe, ochwepheshe bezempilo yengqondo, nabacwaningi, okuholela ekusetshenzisweni komuntu siqu kanye nokusebenza kahle kwezempilo yengqondo.
• Izinzuzo zendawo ezungezile njengoba ukushintshela ekunakekelweni kwengqondo okungokoqobo kunciphisa isidingo sezikhala zehhovisi eliphathekayo kanye nokuthuthelwa kuma-aphoyintimenti okwelapha, okuholela ekwehleni kokusetshenziswa kwamandla nokukhipha umoya.

Imibuzo okufanele icatshangelwe

• Ingabe ucabanga ukuthi izinhlelo zokusebenza zezempilo yengqondo eziku-inthanethi zingangena esikhundleni ngokuphelele sokwelapha ubuso nobuso? 
• Ucabanga ukuthi iziphathimandla eziphethe kufanele zilawule izicelo zezempilo yengqondo ukuze kuvikelwe umphakathi?