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Izigxivizo zezwi: Abalingiswa bangase bakuthole kunzima kakhulu ukuwenza amanga

Izigxivizo zezwi ziba indlela elandelayo yokuphepha okuthiwa ayinangqondo

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Igama lomlobi
I-Quantumrun Foresight
September 9, 2022

Isifinyezo sokuqonda

Amadivayisi anikwe amandla ngezwi aguqula ukuvikeleka ngokusebenzisa izigxivizo zezwi zokuqinisekisa, ukuhlanganisa ukunethezeka komsebenzisi nokuvimbela ukukhwabanisa okuyinkimbinkimbi. Ukunwetshwa kwalobu buchwepheshe kuzezimali, ukunakekelwa kwezempilo, nokuthengisa kuthembisa ukusebenza kahle kwesevisi nokwenza kube ngokwakho kodwa kubhekene nezinselele ekufinyeleleni nasekuphazamisekeni komsindo. Ukusetshenziswa okukhulayo kwe-biometrics yezwi nakho kunomthelela ezimakethe zezabasebenzi, ukuziphatha kwabathengi, kanye nemithetho emisha yobumfihlo.

Umongo wezigxivizo zezwi

Amadivayisi namasistimu anikwe amandla izwi, akhona kudala endaweni yethu yobuchwepheshe, manje asehamba phambili ekusungulweni kwezokuphepha. Lezi zinhlelo zibalulekile ekudaleni ama-voiceprints, ukumelwa okuhlukile kwedijithali kwezwi lomuntu. Igcinwe kuma-vaults edijithali avikelekile, lezi zigxivizo zezwi zisebenza njengendlela ethembekile yokuqinisekisa. Uma umsebenzisi ezama ukufinyelela isevisi, isistimu iqhathanisa izwi lofonayo noma umsebenzisi ngokumelene nesigxivizo sezwi esigciniwe ukuze kuqinisekiswe ubunikazi, enikeza isendlalelo esiyinkimbinkimbi sokuphepha.

Ukushintshela emsebenzini okude, manje osekudlange kakhulu kunangaphambili, kuqhuba izinhlangano ukuthi zifune izindlela zokuphepha ezithuthukisiwe. Izindlela zokuphepha zendabuko ezifana nezinombolo zokukhomba (ama-PIN), amagama ayimfihlo, namathokheni okuvikela, nakuba zisebenza kahle, zengezwa intuthuko yobuchwepheshe be-biometric. Izigxivizo zezwi zigqama endaweni yebhayomethrikhi, ngokufana nezigxivizo zeminwe nokuqashelwa kobuso, ngenxa yekhono lazo eliyingqayizivele lokuthwebula ubunkimbinkimbi bephimbo nezindlela zokukhuluma zomuntu. Leli zinga lokucacisa lenza kube inselele ngisho nabalingisi abanekhono ukulingisa ngempumelelo.

Okuthandwayo kwabathengi nakho kubumba ukwamukelwa kwezimpawu zezwi kumaphrothokholi okuvikela. Abasebenzisi abaningi bathola izigxivizo zezwi zikhanga ngoba zibonwa njengezisebenziseka kalula futhi zisebenza kahle. Lokhu lula, kuhlangene nesimo esisheshayo nesinembile sokusebenzisa izwi lomuntu ukuze kuqinisekiswe, kubeka izigxivizo zezwi njengethuluzi elithembisayo kumasu okuvimbela ukukhwabanisa. Ukuduma kwabo okukhulayo kubonisa ithrendi lapho izinyathelo zokuphepha zihambisana nokuziphatha komuntu okungokwemvelo, okubenza bahlanganiswe kakhudlwana ekusebenzelaneni kwansuku zonke kwezobuchwepheshe.

Umthelela ophazamisayo

Ngokuhlanganisa ubuhlakani bokwenziwa (AI) nokucutshungulwa kolimi lwemvelo (NLP), amasistimu wezigxivizo zezwi angakwazi ukuhlaziya izici zezwi ezifana nephimbo, ukuphakama, nokusetshenziswa kwamagama, anikeze ileveli yokuphepha eyinkimbinkimbi. Lobu buchwepheshe buvumela ukudalwa kwesistimu yesixwayiso esiguquguqukayo, engahlonza imisebenzi yokukhwabanisa engaba khona ngokufanisa amazwi anezigxivizo zezwi ezihlatshwe umkhosi ngaphambilini. Ukwengeza, ukusetshenziswa kwedatha enkulu ngokuhambisana nezigxivizo zezwi kuvumela izinkampani ukuthi zithole okudidayo ngale kwamacala okukhwabanisa ajwayelekile, njengezimo zokuhlukunyezwa kwabadala lapho abantu abathile bengase baphoqelelwe ukwenza imisebenzi yezezimali engagunyaziwe.

Ubuchwepheshe bebhayomethrikhi yezwi buyakhula ngaphezu kokuphepha, buthuthukisa ulwazi lwenkonzo yamakhasimende emkhakheni wezezimali. Izikhungo eziningi zezezimali zifaka i-biometrics yezwi ezinhlelweni zeselula kanye nezinhlelo zokuphendula ngezwi. Lokhu kuhlanganiswa kusiza imisebenzi evamile efana nemibuzo yebhalansi nezinsizakalo zokuthengiselana, ukuqalisa ngempumelelo uhwebo oluqhutshwa ngezwi. Nokho, lezi ntuthuko azinazo izinselele. Abantu abathile bangase bangakwazi ukusebenzisa imiyalo yezwi ngenxa yokulinganiselwa ngokomzimba noma ukukhubazeka kwenkulumo, futhi izici zangaphandle ezifana nomsindo wangemuva zingaphazamisa kabi ukunemba kokutholwa kwezwi.

Imithelela yesikhathi eside yobuchwepheshe be-voiceprint idlulela emikhakheni eminingi ngale kwezezimali. Kwezokunakekelwa kwempilo, i-biometrics yezwi ingenza lula ukuhlonza isiguli kanye nokufinyelela kumarekhodi ezempilo yomuntu siqu, ngaleyo ndlela kuthuthukiswe ukusebenza kahle nobumfihlo. Kwezokudayisa, ukuzizwisa kokuthenga komuntu siqu kungathuthukiswa ngamasevisi enziwe asebenze ngezwi. Nokho, ubuchwepheshe budinga ukuzulazula ezithiyo, njengokuqinisekisa ukubandakanywa kwabo bonke abasebenzisi nokugcina ukusebenza ezindaweni ezihlukahlukene.

Imithelela yezigxivizo zezwi

Imithelela ebanzi yezigxivizo zezwi ingase ihlanganise:

Ukwamukelwa okusabalele kwe-biometrics yezwi emsebenzini okuholela ekulawuleni ukufinyelela okuphumelelayo kanye nokusebenzisana nezinhlelo zamahhovisi nokuxhumana.
Izinsizakalo zikahulumeni ezinkundleni zokuxhumana zefoni ezihlanganisa izigxivizo zezwi ukuze kuqinisekiswe, kuthuthukiswe ukuvikeleka futhi okungenzeka kunciphise izehlakalo zokwebiwa kobunikazi.
Iminyango yesevisi yamakhasimende esebenzisa izigxivizo zezwi ukuze uqonde ngokushesha futhi uphendule kuzidingo zamakhasimende, ngokusekelwe ekuhlaziyweni kwethoni nesivinini.
Inhlanganisela ye-voiceprint namanye ama-biometrics anezinyathelo zokuphepha zendabuko emabhizinisini, okudala ukuvikelwa kwesistimu okuvikeleke kakhulu futhi okuphelele.
Izigebengu ezijwayelana nobuchwepheshe be-voiceprint, zakha amasu okulingisa amazwi okwenza ukweba idatha noma ukukhwabanisa kwezezimali.
Izinkampani zamabhange nezezimali zisebenzisa i-biometrics yezwi ukuze zinikeze izeluleko nezinsizakalo zezezimali eziqondene nawe, ngokusekelwe kuzinkomba zezwi zezidingo zamakhasimende.
Imithetho yobumfihlo emisha yethulwa ohulumeni ukuze kuvikelwe idatha yomuntu ngamunye ye-biometric, ukuphendula ukusetshenziswa okwandayo kwe-voice biometrics.
Umkhakha wezokunakekelwa kwempilo usebenzisa ubuchwepheshe be-voiceprint ukuhlonza isiguli kanye nokufinyelela okuphephile kumarekhodi ezokwelapha, ukwenza lula izinsizakalo.
Ukwenyuka kwesidingo sochwepheshe abanamakhono ku-biometrics, ukuphepha kwedatha, nobuhlakani bokwenziwa, okubonisa ukubaluleka okukhulayo kobuchwepheshe bezwi be-biometric emakethe yezabasebenzi.
Izinguquko ekuziphatheni kwabathengi eziqhutshwa ukwanda kokujwayela kanye nokulindela kwamasevisi avuselelwe ngezwi, okufuna amazinga aphezulu okunethezeka kanye nokwenza kube ngokwakho.