Ukuthola abantu abasengozini: Uma ubuchwepheshe buphikisana nemiphakathi

• About the Author:
• Igama lomlobi

  I-Quantumrun Foresight
• February 14, 2024

Isifinyezo sokuqonda

Iqhaza elikhulayo le-Artificial Intelligence (AI) emikhakheni efana nokuqashwa nokunakekelwa kwezempilo lingadalula imiphakathi esengozini ekuchemameni nasekutholeni amaphuzu okungalungile. Ukwethembela okwandayo ku-AI ezindaweni ezibucayi kugcizelela isidingo sedatha ehlukahlukene kanye nemithetho eqinile yokuvimbela ukucwasa. Lo mkhuba ugqamisa isidingo esikhulayo sokubeka izinto obala, ukungakhethi ezinhlelweni ze-AI, kanye nokushintsha kwezindlela zomphakathi nezikahulumeni ekuphathweni kwezobuchwepheshe.

Ukuthola umongo wabantu abasengozini

Eminyakeni yamuva nje, i-AI ibilokhu isetshenziswa kakhulu emikhakheni eyahlukene, ikakhulukazi ukuqashwa, ukunakekelwa kwezempilo kanye nokugcinwa kwamaphoyisa. Ngo-2020, ngaphezu kwesigamu sabaphathi abaqashayo e-US bebehlanganisa isoftware ye-algorithmic namathuluzi e-AI ekuqasheni, okuwumkhuba oqhubekile nokukhula. Ama-algorithms anika amandla lezi nkundla namasistimu aphakamisa izinhlobo zedatha ehlukahlukene, okuhlanganisa ulwazi olubekela sobala oluvela kumaphrofayela, idatha esobala ecatshangwa ezenzweni zabasebenzisi, nokuhlaziya ukuziphatha. Kodwa-ke, lokhu kusebenzisana okuyinkimbinkimbi kwedatha kanye nokwenza izinqumo kwe-algorithmic kwethula ubungozi bokuchema. Isibonelo, abesifazane bavame ukumelela kancane amakhono abo kuma-CV, futhi ulimi oluthile lobulili lungathonya indlela i-algorithm ehlola ngayo ukufaneleka kwekhandidethi. 

Ekunakekelweni kwezempilo, uma idatha esetshenziselwa ukuqeqesha lawa ma-algorithms ingehlukene, ingaholela ekuxilongweni okungalungile noma izincomo zokwelashwa ezingalungile, ikakhulukazi emaqenjini angameleli kancane. Okunye okukhathazayo ubumfihlo nokuphepha kwedatha, njengoba idatha yokunakekelwa kwezempilo ibucayi kakhulu. Emsebenzini wamaphoyisa, i-AI isetshenziswa ngezindlela ezahlukahlukene, njengama-algorithms wamaphoyisa aqagelayo, ubuchwepheshe bokubona ubuso, nezinhlelo zokugada. Ucwaningo oluningana luye lwagqamisa ukuthi abantu abanebala elimhlophe bavame ukukhonjwa ngokungalungile ngalezi zinhlelo zokuqaphela ubuso.

Isimo sokulawula siyathuthuka ukuze kubhekwane nalezi zinselelo. Imizamo yomthetho, njengoMthetho Wokuziphendulela we-Algorithmic ka-2022, ihlose ukunciphisa ukuchema kwe-algorithmic ngokudinga izinkampani ukuthi zenze ukuhlola komthelela wezinhlelo ze-AI ezindaweni zokuthatha izinqumo ezibalulekile. Nokho, ukubhekana nodaba lokuchema ezinqubweni zokuqasha eziqhutshwa yi-AI kudinga imizamo ebumbene evela kubabambiqhaza abaningi. Abathuthukisi bobuchwepheshe kufanele baqinisekise ukubeka izinto obala kanye nobulungisa kuma-algorithms abo, izinkampani zidinga ukuqaphela futhi zibhekane nemikhawulo yalawa mathuluzi, futhi abenzi bezinqubomgomo badinga ukuphoqelela imithetho evikela imikhuba yokucwasa. 

Umthelela ophazamisayo

Umthelela wesikhathi eside wokuthola amaphuzu abantu abasengozini, ikakhulukazi ngamasistimu afana nokuthola amaphuzu esikweletu nokuqashwa kwe-algorithmic, kungaba nomthelela omkhulu ekuhambeni komphakathi kanye nokungafani kwezomnotho. Amaphuzu esikweletu, abalulekile ekunqumeni ukwethembeka kwezezimali, ngokuvamile alimaza abantu abavela ezizindeni eziphansi zenhlalo-mnotho. Ngokuhamba kwesikhathi, lokhu kuqhubekisela phambili umjikelezo lapho abantu ababencishwe amathuba bebhekana nezinselele ezengeziwe ekufinyeleleni izinsizakalo zezezimali ezibalulekile.

Umthelela wezinhlelo zokuthola amaphuzu ezichemile ungaholela ekukhishweni okubanzi komphakathi, okuthinta izindlu, ukuqashwa, kanye nokufinyelela ezinsizeni ezibalulekile. Abantu abanamaphuzu aphansi noma labo abahlolwe ngokungafanele ngama-algorithms achemile bangase bakuthole kunzima ukuvikela izindlu noma imisebenzi, okuqinisa ukungalingani okukhona komphakathi. Lesi simo sigcizelela isidingo samasistimu wokulinganisa alinganayo acabangela umongo obanzi wempilo yomuntu kunokuthembela kuphela kumaphoyinti edatha amancane.

Izinkampani, ikakhulukazi lezo ezisemikhakheni yezezimali neyokuqasha, zingafaka isandla ngokungaqondile ekuhlukaniseni umphakathi ngokwethembela kulezi zinhlelo ezichemile. Khonamanjalo, ohulumeni babhekene nenselelo yokuqinisekisa ukuthi imithethonqubo ihambisana nentuthuko yezobuchwepheshe ukuvikela abantu abasengozini. Kudingeka bakhuthaze ukubeka izinto obala nokuziphendulela ezinhlelweni zokuthola amaphuzu noma babeke engcupheni izakhamuzi zokulahlekelwa ukwethenjwa ezikhungweni nezinhlelo zikahulumeni.

Imithelela yokuthola amaphuzu abantu abasengozini

Imithelela ebanzi yokuthola amaphuzu abantu abasengcupheni ingase ihlanganise: 

• Amamodeli athuthukisiwe wamaphuzu esikweletu afaka enye idatha, okuholela ekufinyeleleni okuthuthukisiwe emikhiqizweni yezezimali emiphakathini eyayikade inganakekelwa kahle.
• Ohulumeni basebenzisa imithetho eqinile kumathuluzi okuqasha asekelwe ku-AI, ukuqinisekisa izinqubo zokuqashwa ezinobulungiswa kuzo zonke izimboni.
• Ukwenyuka kokuqwashisa komphakathi kanye nokumela ngokumelene ne-AI echemile, okuholela ekusetshenzisweni kobuchwepheshe okusobala kakhulu kanye nokuziphendulela.
• Izinkampani zibuyekeza amasu azo okuqasha, okungenzeka zinciphise ukuchema nokungazi lutho futhi zikhuthaze ukuhlukahluka emsebenzini.
• Ukuthuthukiswa kwezimboni ezintsha kanye nezindima zemisebenzi ezigxile ku-AI yokuziphatha kanye nokuhlolwa kwe-algorithm, okufaka isandla ekuhlukanisekeni kwezimakethe zemisebenzi.
• Ukwenyuswa kokutshalwa kwezimali ocwaningweni lwe-AI ukuze kubhekwane nokuchema nokungenzeleli, ukushayela intuthuko yezobuchwepheshe ezuzisa umphakathi obanzi.

Imibuzo okufanele icatshangelwe

• Ukuhlanganisa amadathasethi ahlukahlukene kakhulu kuma-algorithms e-AI kungabunjwa kanjani kabusha ukuqonda kwethu ubulungisa nokulingana komphakathi?
• Abantu bangafaka kanjani isandla ngenkuthalo noma babe nomthelela ekuthuthukisweni kwezinqubo ze-AI ezilungile ezimpilweni zabo zansuku zonke nasezindaweni zokusebenza?