Retail

The integration of virtual and augmented reality, the rise of digital fashion, and brands building their metaverse cities—this page covers the trends and news that will influence the future of retail.

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https://cxm.co.uk/customer-experience/build-an-inclusive-culture-and-support-your-teams-to-achieve-cx-success/
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Cxm
Although women represent 70% of the CX workforce, just 30% of those in customer experience management are female.
By focusing on building a team of like-minded, empathic individuals, Helen Luty, head of CX at Landmark Information Group has bucked the trend, and forged a place at the top table....
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https://www.newstrail.com/home-stylish-decor-pr/
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Newstrail
Home Stylish Decor, a trailblazer in the world of interior design and home decor, is excited to announce the launch of its innovative e-commerce platform, homestylishdecor.com. With a commitment to elevating living spaces through exquisite design and curated collections, Home Stylish Decor offers a diverse range of products across four essential categories: accessories, furniture, lighting, and wall decor.
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https://www.nichepursuits.com/michael-sandford-big-whistle/
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Nichepursuits
Michael Sandford is an experienced SEO but, after time, he got tired of using his skills to build successful businesses for others.
He decided he wanted to run his own e-commerce business.
A series of chance encounters led to his acquisition of an existing business in 2021: Big Whistle
. The...
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https://sprudge.com/the-dream-of-owning-a-coffee-shop-is-as-alluring-as-ever-232987.html
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Sprudge
Owning a coffee shop of one's very own has captivated the masses seeking some level of fulfillment in their work for generations. Everyone at one point in time or another—maybe after a trip to Italy or France—has dreamed of making coffee at an extremely leisurely pace, talking to customers, and...
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https://www.adexchanger.com/online-advertising/performance-max-takes-its-first-steps-into-auto-generated-video/
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Adexchanger
"Hey PMax, can you write this article for me?"
We're not quite there yet - but Performance Max, Google's AI-based ad product, is getting closer.
On Thursday, Google announced a suite of updates to PMax that expand its generative AI creative capabilities.
Google first introduced AI-generated...
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https://www.digitalcommerce360.com/2024/09/06/ai-shopping-assistants-retail-industry-2024/
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Digitalcommerce360
In the past year, ecommerce giants including Amazon and Walmart have pushed forward with artificial intelligence efforts, trying new AI-powered shopping assistants. Each launch has accompanied promises to transform the online shopping experience. These digital tools are often designed to streamline product discovery, boost shopper engagement and ultimately increase sales.
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https://www.theguardian.com/business/2024/jan/19/us-economy-consumer-sentiment-rises
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Theguardian
The economic despondency that has gripped US consumers may be easing. Consumer sentiment soared 13% in January to reach its highest level since July 2021, according to an influential survey.The University of Michigan's monthly consumer sentiment index rose 9.1 points to 78.8, the biggest monthly...
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https://www.benzinga.com/markets/equities/24/09/40922004/tupperware-seeks-bankruptcy-protection-as-demand-for-its-colorful-containers-fades-in-the-e-comm
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Benzinga
Tupperware Brands Corporation TUP announced yesterday that it and some of its subsidiaries have voluntarily filed for Chapter 11 bankruptcy in the U.S. Bankruptcy Court for the District of Delaware.
In a filing, the company said, while its direct-selling business model thrived for years, in...
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https://economictimes.indiatimes.com/news/morning-brief-podcast/morning-brief-podcast-quick-commerce-vs-e-commerce-the-need-for-speed-in-retail/podcast/108989538.cms
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Economictimes
Blinkit, Zepto, and Swiggy's Instamart seem to have alarmed the e-commerce OGs Amazon and Flipkart as quick commerce is not just about onions and tomatoes now. There's a lot more added to the cart! While shopping for groceries, you can also add jewellery, cosmetics, clothing, and toys to your...
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https://koreatimes.co.kr/www/nation/2024/01/488_367878.html
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Koreatimes
Online platforms accounted for more than half of the total retail sales in Korea for the first time last year on the back of various services and technologies enabling fast and convenient orders and deliveries, the industry ministry said Tuesday. The combined sales of 25 major offline and online retailers rose 6.3 percent on-year to 177.4 trillion won ($133.44 billion) in 2023, according to the data compiled by the Ministry of Trade, Industry and Energy.
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https://www.materialplus.io/perspectives/what-does-googles-cookie-reversal-mean-for-advertisers-users-and-the-future-of-digital-experiences
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Materialplus
Light










By Daniel Knauf, Chief Technology Officer and Brad LaMendola, Senior Director, Media

Google's recent announcement that it is shifting course on its plan to deprecate third-party cookies from its Chrome browser will...
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https://www.cbsnews.com/news/walmart-self-checkout-target-dollar-general-costco/
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Cbsnews
Walmart is joining the ranks of retailers rethinking self-checkout, with the industry giant in the process of removing the self-service lanes at a store in Missouri. The return to registers staffed by humans at the Walmart store in Shrewsbury, a suburb of St. Louis, comes a month after or less could use the self-checkout lane at its stores, and .
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https://www.retailcustomerexperience.com/news/product-discovery-not-hitting-high-notes-with-consumers/
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Retailcustomerexperience
Four in 10 online shoppers are giving product discovery experiences a 'grade or less and are wanting more tailored search results. That's a prime finding from a Constructor survey regarding online shopping experiences that also revealed shoppers want AI-drive features to help them find the best items.
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https://chainstoreage.com/e-commerce-challenges-benefitted-large-retailers-during-2023-holiday-season
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Chainstoreage
Nearly two-thirds (64%) of consumers surveyed chose to purchase holiday items from Amazon due to the availability of items. New data identifies three challenges that impacted shoppers during the 2023 holiday season.Out-of-stock items, lack of sales and deals and slow shipping speeds impacted...
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https://www.businessoffashion.com/articles/technology/the-start-ups-defying-the-luxury-e-commerce-slump/
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Businessoffashion
Last autumn, as marquee luxury e-tailers Farfetch and Matches scrambled to secure additional funding in order to avoid bankruptcy, a newer luxury marketplace was facing the opposite scenario.Cult Mia — a platform that launched in 2019 selling an assortment of hyper-feminine garments from...
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https://www.fmiblog.com/2024/07/30/health-and-medical-microalgae-market-set-to-achieve-remarkable-growth-with-projected-valuation-of-usd-1337-million-by-2033/
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Fmiblog
Health and Medical Microalgae Market
The global health and medical microalgae market demand is experiencing a transformative growth trajectory, with forecasts indicating a substantial rise from USD 729 million in 2023 to USD 1,337 million by 2033. This promising expansion reflects a robust...
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https://www.feast-magazine.co.uk/business/the-future-of-retail-inc-cos-vision-and-strategy-37934
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Feast-magazine
As the future of retail takes shape before our very eyes, Inc & Co, which was founded by Jack Mason, Dave Antrobus and Scott Dylan, is at the vanguard, forging a pathway that many are destined to follow. The group's strategic positioning at the forefront of industry trends is a response to the...
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https://www.hospitalitynet.org/opinion/4120358.html
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Hospitalitynet
Recently, a major hotel chain top executive stated that "Hospitality will never be fully digitized." I agree 100%. Hospitality, like all other industries with physical assets, simply cannot be fully digitized, including industries such as agriculture, construction, manufacturing, commercial real...
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https://farotech.com/blog/branding-in-the-age-of-ai/
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Farotech
At the end of the day, amidst the ruthless advance of artificial intelligence, one truth remains unyielding: a remarkable story will always find its path. In the age of AI dominance, where algorithms dictate the landscape, storytelling becomes the last bastion of branding warfare.
This article is...
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https://www.forbes.com/sites/forbestechcouncil/2024/02/12/how-digital-commerce-investments-support-overall-business-strategy/
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Forbes
Evgeny Grigul is the cofounder of Virto Commerce, a B2B-first e-commerce innovation platform for enterprises.
getty
For a long time, the importance of customer experience for B2B clients was underestimated. Businesses believed that B2B buyers do not care about difficult-to-formalize things like...
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https://www.retailcustomerexperience.com/articles/improving-customer-experience-3-strategies-to-get-ahead-in-2024/
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Retailcustomerexperience
There are hundreds of definitions of customer experience but one of the more succinct is from McKinsey & Company: Customer experience encapsulates everything a business or an organization does to put customers first, managing their journeys and serving their needs. Defining customer experience is just the initial step in mapping out a CX journey and a quick Google search can quickly render thousands of search pages offering strategies to move past that initial definition.
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https://www.koreaherald.com/view.php?ud=20240819050430
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Koreaherald
Proposed Bill: Partial Amendment to the Commercial ActProposed by Rep. Kim Hyun-jung (Democratic Party of Korea)● Although corporate directors have a duty of loyalty towards their company, they have no obligations toward their shareholders. Therefore, to protect shareholders from the decisions of...